FAQs

Question: What size are the woman's bracelets?
Answer: They are 7" long and mainly use 6mm beads. 

Question: What size are the men's bracelets?
Answer: They are 8" long and mainly use 8mm beads.

Question: How do I know if the bracelet or necklace will fit?
Answer: Check out or Size Guide page for more details

Question: How do I care for my jewelry?
Answer: Avoid contact with chemicals and moisture. Use a clean clothe to wipe your pieces after wear to remove access residue. Gold and silver plated items will eventually tarnish if left out in open air. It is recommended to store your pieces in a small bag.

Question: My bracelet looks slightly different from the photo on the website, why?
Answer: Each bracelet will be unique since natural gemstones and rocks are used which may cause slight difference in color, size and finishing of the products. 

Question: Are the bracelet strings durable?
Answer: A durable latex free cord is used to uphold stretch from every day use. Unnecessary stretching will weaken the cord.

Question: How can I get in touch if I have questions?
Answer: Head over to our Contact Us page.

Question: When will I hear back from you?
Answer: Within 3-5 business days.  

Question: How do I sign up to your newsletter?
Answer: At the bottom of the page. 

Question: Why should I subscribe to your newsletter?
Answer: To hear about the newest products and upcoming deals. 

Question: How do I proceed for a return / exchange?
Answer: Head over to our Returns/Exchanges page. 

Question: How long will it take before my items get shipped?
Answer: It will take 2-3 business days to prepare the order.

Question: How long will shipping take?
Answer: We ship all products using Canada Post standard letterman shipping so we base our delivery times off theirs. 

Question: How many ADVNTR jewelry bags do I get per transaction?
Answer: In order to help reduce waste and save the environment we give 1 bag per transaction. If you are buying items for gifts and would like extra bags we have that option available at check out.